---
title: I accidentally clicked 'Start Assessment' - what happens now?
description: Once started, the assessment timer begins and cannot be reset. Contact Learning Support immediately if you believe you started your assessment by mistake.
---

[![The Corporate Governance Institute](https://www.thecorporategovernanceinstitute.com/wp-content/uploads/2021/08/tcgi-logo-light-logotype.png) The Corporate Governance Institute](https://help.thecorporategovernanceinstitute.com/?hsLang=en)

- [Courses](https://www.thecorporategovernanceinstitute.com/courses/)
- [Membership](https://www.thecorporategovernanceinstitute.com/membership/)
- [Enterprise](https://www.thecorporategovernanceinstitute.com/corporate-training/)
- [Partnership](https://www.thecorporategovernanceinstitute.com/partnership/)
- [Events](https://membership.thecorporategovernanceinstitute.com/events/?tag=upcoming)
- [Resources](https://www.thecorporategovernanceinstitute.com/insights/)
- [About](https://www.thecorporategovernanceinstitute.com/about-us/)

- [Courses](https://www.thecorporategovernanceinstitute.com/courses/)
- [Membership](https://www.thecorporategovernanceinstitute.com/membership/)
- [Enterprise](https://www.thecorporategovernanceinstitute.com/corporate-training/)
- [Partnership](https://www.thecorporategovernanceinstitute.com/partnership/)
- [Events](https://membership.thecorporategovernanceinstitute.com/events/?tag=upcoming)
- [Resources](https://www.thecorporategovernanceinstitute.com/insights/)
- [About](https://www.thecorporategovernanceinstitute.com/about-us/)

[Skip to content](https://help.thecorporategovernanceinstitute.com/i-accidentally-clicked-start-assessment-what-happens-now#main-content)

Open main navigation

Close main navigation

 Welcome to the Corporate Governance Institute Help Centre

- There are no suggestions because the search field is empty.

1. [Help Centre](https://help.thecorporategovernanceinstitute.com/?hsLang=en)
2. [Diplomas](https://help.thecorporategovernanceinstitute.com/diplomas?hsLang=en)
3. [Assessments & Grading](https://help.thecorporategovernanceinstitute.com/diplomas?hsLang=en#assessments-grading)

June 24, 2026

# I accidentally clicked 'Start Assessment' - what happens now?

## Once started, the assessment timer begins and cannot be reset. Contact Learning Support immediately if you believe you started your assessment by mistake.

Once you click to start an assessment, the timer begins immediately and the attempt is recorded. The assessment cannot be paused, reset, or voided once started.

If you clicked start by accident and have not yet answered any questions, please contact our Learning Support team immediately. We will review the situation and advise on the best course of action.

*👉 **Contact Learning Support immediately:** [learning@thecorporategovernanceinstitute.com](mailto:learning@thecorporategovernanceinstitute.com)*

To avoid accidental starts, read the assessment instructions carefully before clicking begin, and only start when you are ready with sufficient uninterrupted time.

- [Choosing the Right Course](https://help.thecorporategovernanceinstitute.com/choosing-the-right-course?hsLang=en#main-content)

    - [Course Comparison](https://help.thecorporategovernanceinstitute.com/choosing-the-right-course?hsLang=en#course-comparison)
    - [Who Our Courses Are For](https://help.thecorporategovernanceinstitute.com/choosing-the-right-course?hsLang=en#who-our-courses-are-for)
- [Diplomas](https://help.thecorporategovernanceinstitute.com/diplomas?hsLang=en#main-content)

    - [Learning Experience](https://help.thecorporategovernanceinstitute.com/diplomas?hsLang=en#learning-experience)
    - [Assessments & Grading](https://help.thecorporategovernanceinstitute.com/diplomas?hsLang=en#assessments-grading)
    - [Certification & Accreditation](https://help.thecorporategovernanceinstitute.com/diplomas?hsLang=en#certification-accreditation)
    - [Time Commitment & Extensions](https://help.thecorporategovernanceinstitute.com/diplomas?hsLang=en#time-commitment-extensions)
- [Advanced Professional Certificates](https://help.thecorporategovernanceinstitute.com/advanced-professional-certificates?hsLang=en#main-content)

    - [Learning Experience](https://help.thecorporategovernanceinstitute.com/advanced-professional-certificates?hsLang=en#learning-experience)
    - [Assessments and Grading](https://help.thecorporategovernanceinstitute.com/advanced-professional-certificates?hsLang=en#assessments-and-grading)
    - [Time Commitment](https://help.thecorporategovernanceinstitute.com/advanced-professional-certificates?hsLang=en#time-commitment)
    - [Certification](https://help.thecorporategovernanceinstitute.com/advanced-professional-certificates?hsLang=en#certification)
- [Professional Certificates](https://help.thecorporategovernanceinstitute.com/professional-certificates?hsLang=en#main-content)

    - [Learning Experience](https://help.thecorporategovernanceinstitute.com/professional-certificates?hsLang=en#learning-experience)
    - [Assessments & Grading](https://help.thecorporategovernanceinstitute.com/professional-certificates?hsLang=en#assessments-grading)
    - [Certification](https://help.thecorporategovernanceinstitute.com/professional-certificates?hsLang=en#certification)
- [Foundation Certificates](https://help.thecorporategovernanceinstitute.com/foundation-certificates?hsLang=en#main-content)

    - [Learning Experience](https://help.thecorporategovernanceinstitute.com/foundation-certificates?hsLang=en#learning-experience)
    - [Assessments and Grading](https://help.thecorporategovernanceinstitute.com/foundation-certificates?hsLang=en#assessments-and-grading)
    - [Certification](https://help.thecorporategovernanceinstitute.com/foundation-certificates?hsLang=en#certification)
    - [Time Commitment & Extensions](https://help.thecorporategovernanceinstitute.com/foundation-certificates?hsLang=en#time-commitment-extensions)
- [Membership](https://help.thecorporategovernanceinstitute.com/membership?hsLang=en#main-content)

    - [Membership Tiers & Benefits](https://help.thecorporategovernanceinstitute.com/membership?hsLang=en#membership-tiers-benefits)
    - [Joining & Managing Your Account](https://help.thecorporategovernanceinstitute.com/membership?hsLang=en#joining-managing-your-account)
- [Billing Information](https://help.thecorporategovernanceinstitute.com/billing-information?hsLang=en#main-content)

    - [Paying for Your Course](https://help.thecorporategovernanceinstitute.com/billing-information?hsLang=en#paying-for-your-course)
    - [Instalment Plans](https://help.thecorporategovernanceinstitute.com/billing-information?hsLang=en#instalment-plans)
    - [Employer-Sponsored Enrolment](https://help.thecorporategovernanceinstitute.com/billing-information?hsLang=en#employer-sponsored-enrolment)
    - [Refunds & Cancellations](https://help.thecorporategovernanceinstitute.com/billing-information?hsLang=en#refunds-cancellations)
- [Platform & Technical Support](https://help.thecorporategovernanceinstitute.com/platform-technical-support?hsLang=en#main-content)

    - [Certifications](https://help.thecorporategovernanceinstitute.com/platform-technical-support?hsLang=en#certifications)
- [General Information](https://help.thecorporategovernanceinstitute.com/general-information?hsLang=en#main-content)

    - [About The Corporate Governance Institute](https://help.thecorporategovernanceinstitute.com/general-information?hsLang=en#about-the-corporate-governance-institute)
    - [Our Faculty & Experts](https://help.thecorporategovernanceinstitute.com/general-information?hsLang=en#our-faculty-experts)
    - [Accreditation & Educational Framework](https://help.thecorporategovernanceinstitute.com/general-information?hsLang=en#accreditation-educational-framework)
    - [Contact Us](https://help.thecorporategovernanceinstitute.com/general-information?hsLang=en#contact-us)

[![The Corporate Governance Institute Logo](https://help.thecorporategovernanceinstitute.com/hs-fs/hubfs/TCGI_Logo_Purple_Crop.png?width=150&height=66&name=TCGI_Logo_Purple_Crop.png "The Corporate Governance Institute Logo")](https://www.thecorporategovernanceinstitute.com/)

<https://open.spotify.com/show/3TxpBnNirMVUzKziesqV4Y> <https://twitter.com/corpgovinst> <https://www.youtube.com/channel/UC-36JJQjMUEFw_4fHhH7Adg> <https://www.linkedin.com/school/the-corporate-governance-institute/posts/?feedView=all> <https://www.thecorporategovernanceinstitute.com/contact/>

        Copyright © 2026, Corporate Governance Institute

[![The Corporate Governance Institute](https://www.thecorporategovernanceinstitute.com/wp-content/uploads/2021/08/tcgi-logo-light-logotype.png) The Corporate Governance Institute](https://www.thecorporategovernanceinstitute.com/)

<https://www.linkedin.com/school/the-corporate-governance-institute/> <https://www.youtube.com/channel/UC-36JJQjMUEFw_4fHhH7Adg> <https://www.facebook.com/people/The-Corporate-Governance-Institute/100063962452995/> <https://www.instagram.com/corpgovinst/>

### Quick Links

- [Courses](https://www.thecorporategovernanceinstitute.com/courses/)
- [Membership](https://www.thecorporategovernanceinstitute.com/membership/)
- [Events](https://membership.thecorporategovernanceinstitute.com/events/)
- [Insights](https://www.thecorporategovernanceinstitute.com/insights/)
- [FAQ](https://www.thecorporategovernanceinstitute.com/faq/)
- [Testimonials](https://www.thecorporategovernanceinstitute.com/testimonials/)
- [Careers](https://www.thecorporategovernanceinstitute.com/careers/)

### About us

- [Contact](https://www.thecorporategovernanceinstitute.com/contact/)
- [The Director's Challenge](https://www.thecorporategovernanceinstitute.com/the-directors-challenge/)
- [Press Release](https://www.thecorporategovernanceinstitute.com/press-releases/)
- [Media](https://www.thecorporategovernanceinstitute.com/media/)
- [Modern Slavery Policy](https://www.thecorporategovernanceinstitute.com/modern-slavery-policy/)
- [Partnership Commercial](https://www.thecorporategovernanceinstitute.com/?page_id=8738)

### Contact Us

- IE: [+353 1 525 5948](tel:+35315255948)
- UK: [+44 20 4586 0521](tel:+442045860521)
- [info@thecorporategovernanceinstitute.com](mailto:info@thecorporategovernanceinstitute.com)

© 2026 Corporate Governance Institute.

[Terms and Conditions](https://www.thecorporategovernanceinstitute.com/terms-and-conditions/) [Privacy Policy](https://www.thecorporategovernanceinstitute.com/privacy-policy/) [Disclaimer](https://www.thecorporategovernanceinstitute.com/disclaimer/) [Accessibility Statement](https://www.thecorporategovernanceinstitute.com/accessibility-statement/) [Sitemap](https://www.thecorporategovernanceinstitute.com/sitemap/)