---
title: I have not received my certificate after completing my course - what should I do?
description: what to do if you do not receive your course certificate
---

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June 23, 2026

# I have not received my certificate after completing my course - what should I do?

## Check your spam folder for an email from Accredible, confirm your grade is showing on the Grades tab, and contact Learning Support if you still have not received it.

- Check your spam or junk folder for an email from Accredible
- Confirm all assessments have been submitted and your grade is visible on the Grades tab

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